Frequently Asked Questions

Where are WOODECOR products made?

WOODECOR products are crafted primarily in Vietnam, together with trusted artisan and specialist manufacturing partners across Asia. By combining traditional craftsmanship with thoughtful Australian design, every piece is created to meet the same WOODECOR standards for quality, safety and everyday living.

Are your products handmade?

Yes. Every WOODECOR piece is individually handcrafted. Because we work with natural timber and artisan techniques, each item has its own unique grain patterns, character, and charm.

Are WOODECOR products ethically made?

Yes. Our manufacturing facility in Vietnam has successfully completed a SMETA 4-Pillar Ethical Trade Audit covering labour standards, health & safety, environmental management, and business ethics.

We are committed to responsible manufacturing practices, fair employment, and creating a safe and respectful workplace for our team.

Are your products suitable for gift shops?

Absolutely. WOODECOR products are particularly popular with gift shops, coastal retailers, homeware boutiques, lifestyle stores, and businesses looking for distinctive artisan-made products with strong visual appeal and gifting potential.

Do you offer wholesale pricing?

Yes. We welcome gift shops, homeware stores, coastal boutiques, florists, interior stylists, and other retail businesses. Wholesale pricing is available to approved trade customers.

What is your minimum wholesale order value?

Our minimum opening wholesale order is AUD $200. This allows retailers to curate a meaningful collection while keeping inventory investment manageable.

Do you provide shipping support for wholesale orders?

Yes. WOODECOR contributes towards shipping costs across Australia and New Zealand through a location-based shipping program. Shipping rates vary by destination and order value, helping us provide fair and competitive delivery while keeping costs transparent for our wholesale partners.

Can I see a catalogue before ordering?

Yes. Approved wholesale customers receive access to our current wholesale collection, pricing information, and product availability.

How do I apply for a wholesale account?

Simply click the APPLY FOR WHOLESALE button and complete the application form. Our team will review your details and contact you shortly.